FAQ

Check out the most frequently asked questions about Cloudfence and its services below

1. What is MSS?

MSS is the acronym for Managed Security Services or Managed Information Security Services.

2. What makes a SOC?

The iteration area called Security Operations Center, or SOC, is a digital security operations center that monitors, analyzes and acts on events that may affect the confidentiality, availability or integrity of customer data.

3. What is the performance of SOC Cloudfence in relation to third-party solutions?

To provide quality and cost-effective services, Cloudfence uses the main open source security tools available, customizing them to ensure the best result for customers. The SOC for Cloudfence solutions, in addition to monitoring, manages all the tools used.

In the case of third-party solutions, the action of our SOC is limited to monitoring. The integration of our services with third-party solutions can be carried out through log reading, integrations via API, and agents installed on monitored devices.

4. What is the difference between a firewall product and a service?

Firewall as a product

Firewalls sold as a product are like intrusion alarm systems without monitoring. They make unauthorized entry difficult, but if an event occurs, even with triggered alerts, they alone will not prevent an intrusion from occurring.

In addition, these products have a limited life cycle, which requires the customer to always buy new equipment after this period. Other costs, such as annual renewals of licenses for functionality, training, certifications, attendance to occurrences, generate unpleasant surprises due to unexpected expenses.

 

Firewall as a Service

Cloudfence Managed Firewall service, in addition to providing the aforementioned protection, has an additional layer of activities, such as monitoring and management by our SOC, ensuring that unauthorized access is monitored and has the appropriate countermeasures, if necessary.

The firewall service has a fixed cost including hardware (appliance), all features present in the firmware, support, monitoring, updates, training, etc.

5. Which firewall is used in Cloudfence services?

Cloudfence uses OPNsense as the foundation for its firewall and perimeter security services.

This network security platform has all the features of well-known firewalls on the market, with the advantage of being open source. This fact allows Cloudfence to create and customize solutions that extend the function of OPNsense increasing its integration and flexibility with Cloudfence’s cloud security services.

Learn more about OPNsense in this article: OPNsense®: Much more than a pfSense® fork

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PRODUCTS

For companies that prefer the control and security of their own environment

SOLUTIONS

For companies that need the flexibility and availability of the cloud

PRODUCTS

For companies that prefer the control and security of their own environment

SOLUTIONS

For companies that need the flexibility and availability of the cloud

PRODUTOS

Para empresas que preferem o controle e segurança de um ambiente próprio

SOLUÇÕES

Para empresas que precisam da flexibilidade e disponibilidade da nuvem

PRODUTOS

Para empresas que preferem o controle e segurança de um ambiente próprio

SOLUÇÕES

Para empresas que precisam da flexibilidade e disponibilidade da nuvem